Returns Process

Your satisfaction is important to us! If you are not satisfied with your purchase, you can return it for a full refund within 90-days of the invoice date. 

To qualify for a full refund, your order must have shipped directly from gomohu.com.

Before returning any product, check your shipping label, email receipt, or packing slip for the sellers contact information. If you did not order product directly from gomohu.com, please return the product to the retailer where you purchased. 

Mohu will not refund orders purchased from another reseller. 
Mohu order numbers are ten digits and begin with a 2354 (example 2354XXXXXX). If your order number does not resemble this sequence, the product you ordered was not purchased directly from us. 


Customer is responsible for all return shipping charges. 

Returns received after 90-days will be returned to you. 

All major carriers stop at our return center. 


Please follow the shipping label instructions:

Mohu 

Attn: (Last Name) (Order Number)

16388 Westwoods Business Park

Ellisville, MO 63021


Returns sent to any other address will not be accepted.

Note: you can find the order number in the email notification we sent to you on the day of your purchase.