If you have a customer that purchases the Channels/Leaf 30 antenna bundle and decide that they do not want the Channels Device but DO want to keep the antenna please use these guidelines.

  1. Tell them to keep the antenna and return the Channels Device.  
  2. Tell them that we will credit them back for the Channels Device minus the difference of the cost of the antenna once we get their Device back.
  • For Example:
    • They paid $149.99 for the Bundle.  We will credit them back $110.    $149.99 - $39.99 = $110
    • They paid $99.99 for the Bundle.  We will credit them back $60.   $149.99 - $39.99 = $60
    • To get the credit amount deduct $39.99 from the original cost of the bundle.  Easy as that!
  • Leave a note in the order stating that they originally ordered a bundle but wanted to keep the antenna.