Please follow the steps below exactly to see if this will your AirWave's dongle working again.
- Step 1: unplug the AirWave from power.
Step 2: hold the reset button on the AirWave (no counting needing yet)
- The reset button is the very small gray button on the bottom of the bridge.
- Step 3: plug the power adapter back into the AirWave while still holding the reset button and count to 7, then let go of the reset button
- Step 4: wait 2-5 minutes and wifi dongle should begin flashing.
Please reach out to Mohu Support if this does not resolve the issue.