Sales and Service - MOST Frequently Asked Questions

First and Foremost to get your antenna working you MUST Do a Channel Scan!
In order for your antenna to perform you will need to do a channel scan so you can see what channels you will be able to receive.   After you connect yo...
Wed, 28 Jun, 2017 at 12:32 PM
What is Cord Cutting?
Cord cutting is the process by which cable or satellite customers, frustrated with escalating prices and sub-par customer service, decide to pull the plug o...
Wed, 28 Jun, 2017 at 1:11 PM
#1 Troubleshooting Issue - Will an antenna work at your location?
There are a few ways to figure this out.  But remember, any site tool that you use is a "guesstimate" and you may have better or worse results onc...
Tue, 20 Dec, 2016 at 1:58 PM
#2 Troubleshooting Issue - What is your Home Made Of?
Many types of buildings can block reception because of the materials used to construct your home/condo/apartment.  Stucco and Concrete:  Since metal ...
Wed, 28 Jun, 2017 at 1:34 PM
# 3 Troubleshooting Issue: Snowy, Blue or Black Screen?
So you connected your new antenna and all you see is a snowy, blue or black screen?  You may have a TV that is not compatible with a digital antenna and nee...
Wed, 28 Jun, 2017 at 12:42 PM
#4 Antenna Troubleshooting Issue - Which Way Are the Signals Coming From?
While our antennas are multidirectional it helps immeasurably to have the flat face of the antenna pointed in the direction of the towers so that the signal...
Wed, 28 Jun, 2017 at 1:43 PM
#5 Troubleshooting Issue: Locating the "Sweet Spot"
Sweet Spot defined:  noun informal "The point or area on a bat, club or racket at which it makes the most effective contact with the ball." W...
Wed, 28 Jun, 2017 at 1:30 PM
#6 Troubleshooting Issue: Why can't I get channels 2 through 13?
Our antennas have a digital VHF and a digital UHF range that vary based on the style of the antenna.  Since 90% of the towers in the US are transmitting...
Wed, 28 Jun, 2017 at 1:49 PM
Brand new TV with no coaxial port and/or no digital tuner built in.......
Many of the newer TV's on the market are being made with no coaxial port and/or no digital tuner.  This trend is because many people have discovered th...
Wed, 28 Jun, 2017 at 1:28 PM
4K Ultra HD Ready?
You betcha!   All of our antennas are 4K, Ultra HD compatible. What is 4K you ask? The 4K TV is an emerging technology that has a resolution of 3,8...
Wed, 28 Jun, 2017 at 12:29 PM