If the Channels Device doesn't “turn on” when they are activated or waking from sleep mode the customer will need to unplug the power source and reattach it.  A new device will not correct this issue.  

Important: Mohu Channels has been discontinued and is no longer under warranty. Some third party retailers may still sell Channels units, but they are not covered by any Mohu warranty. 

Please contact the reseller if you have any questions.