Sales and Service - MOST Frequently Asked Questions

Manual links for antennas sold through gomohu.com
Please visit gomohu to access the setup manual for your Mohu antenna. If you do not see your specific antenna on this page simply send an email to support@g...
Mon, 8 Mar, 2021 at 11:19 AM
First things first! Did you do a Channel Scan!
In order for your antenna to perform you will need to do a channel scan so you can see what channels you will be able to receive.   After you connect your ...
Wed, 10 Mar, 2021 at 11:23 AM
#1 Troubleshooting Issue - Will an antenna work at my location?
There are a few ways to figure this out.  But remember, any site tool that you use is a "guesstimate" and you may have better or worse results onc...
Wed, 10 Mar, 2021 at 11:26 AM
#2 Troubleshooting Issue - Why does the building materials of my home matter when using an antenna?
Many types of buildings can block reception because of the materials used to construct your home/condo/apartment.    Stucco and Concrete: Since metal mes...
Wed, 10 Mar, 2021 at 11:36 AM
# 3 Troubleshooting Issue: Snowy, Blue or Black Screen?
So, you connected your new antenna and all you see is a snowy, blue, or black screen?  You may have a TV that is not compatible with a digital antenna and y...
Wed, 10 Mar, 2021 at 11:45 AM
#4 Troubleshooting Issue - Which Way Are the TV Signals Coming From?
While our antennas are multi directional it helps immeasurably to have the flat face of the antenna pointed in the direction of the towers so that the signa...
Wed, 10 Mar, 2021 at 11:56 AM
#5 Troubleshooting Issue: Locating the "Sweet Spot"
Sweet Spot defined:  noun informal "The point or area on a bat, club or racket at which it makes the most effective contact with the ball." To fi...
Wed, 10 Mar, 2021 at 12:01 PM
#6 Troubleshooting Issue: Why can't I get channels 2 through 6?
Our antennas have a digital Hi-VHF (channels 7 - 13) and a digital UHF (channels 14 - 36) range that vary based on the style of the antenna.  Since 90% of ...
Wed, 10 Mar, 2021 at 12:03 PM
Brand new TV with no coaxial port and/or no digital tuner built in.
Many of the newer TVs on the market are being made with no coaxial port and/or no digital tuner.  This trend is because many people have discovered the joys...
Thu, 11 Mar, 2021 at 12:32 PM
Are Mohu TV Antenna 4K Ultra HD Ready?
You betcha! All the Mohu TV antennas are 4K, Ultra HD compatible. What is 4K you ask? The 4K TV is an emerging technology that has a resolution of 3,840 x...
Wed, 10 Mar, 2021 at 12:07 PM