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Knowledge base
Our Products
Most Frequently Asked Questions
28
How do I do a channel scan?
Why does the building materials of my home matter when using an antenna?
My amplified antenna’s reception is getting worse. Can that be fixed?
What is a digital converter box?
Connecting a Digital Converter - Generic
View all 28
Frequently Asked Questions
0
Comments Most Often Heard by Support
5
"But it works for my neighbor right next door?"
My TV does not have a coaxial connector?
"I don't know which side of the antenna I should use. Black or white?"
"But it's totally flat around my home, how can there be a terrain issue?"
Why does an antenna only work on one side of my condo/apartment building?
AirWave Antenna Basic and Set Up Info
0
AirWave Antenna FAQ's
0
Sail Antenna - Best Buy Exclusive
2
Mohu Sail Manual
Mohu Sail Basic Information
Amplifiers & Accessories
5
Do I need an amplified antenna or not?
Amplifier Test
I added an amplifier to my antenna and now I get fewer channels than before?
Jolt Digital TV Antenna Amplifier Information
Will a Jolt Amplifier work without power?
Trouble Shooting
General Antenna Trouble Shooting and FAQ's
35
Will an antenna work at my location?
My amplified antenna's reception is getting worse!
Can I use too much coaxial cable?
Snowy, Blue or Black Screen?
Why can't I get channels 2 through 6?
View all 35
General Inquires
Returns, Exchanges and Warranty Information
3
Mohu Antenna and Antenna Accessory Warranty and Returns Information
gomohu.com's Returns Process
Exchange Process
Shipping and Tracking
4
What is your cut off time for shipping?
What do I do when I think my package is missing?
Who handles your shipping?
My package won't track?
Online Orders
2
Checking my Order Status
Mohu's Privacy Policy
Placing an order with Mohu
1
Placing an order with Mohu
Retail Locations
1
Where can I purchase a Mohu antenna locally?
About Mohu!
Be Set Free!
2
Who is Mohu?
The Mohu Mantra!
Cutting the Cord!
5
What is cord cutting?
How to get started Cutting the Cord!
What channels are available in my area?
How can I watch movies and my favorite cable shows?
How does OTA TV work?
Mohu Affiliate Information
2
Affiliate FAQ's
Mohu Affiliate Application